Larry,
I really enjoy reading your blog and you know the industry so well that I was hoping you could help me with an idea I have been thinking about. What is your opinion on Skyping consultations for new clients?
All the best,
June
June-
Thank you for the kind words. We have had some of our clients try Skyping for the initial consultation, however it did not work and they did not get the client in after that. Skyping is a great tool but for your initial consultation you need to feel, see and touch the client. You would not be able to detect scalp issues, detect thinning issues, etc with Skyping. Nor would the prospective client to feel the culture of your salon and really isn't what you want.
Here is a way that Skpying might help... what about Skpying a couple of days after the consultation or appointment to follow up with them to see how things are with their hair?
Please keep us posted if you do try Skyping.
Larry Kopsa CPA
