Getting client feed back is very important to our accounting office. We want to make sure that if we did not meet your expectations, we fix the problem. I’m happy to report that 30% of the surveys were returned and that 100% of the surveys said they would recommend us to others.
To do our surveys we used Zoomerang, which is a very inexpensive and efficient way to do email surveys. We only had five questions on our survey so it was easy for clients to fill out and return back to us.
If you are considering a survey, take a look at www.Zoomerang.com. It really worked well for us.
Larry Kopsa
